IMPROVEMENT OF CUSTOMER SERVICE TECHNOLOGY IN REILWAY TRANSPORT
Qobulov J.R.
Barotov J.S.
Tashkent Institute of railway engineering, Tashkent, Uzbekistan
Abstract: This article discusses the interconnection between the operation of the trains from the train station to the designated stations, and the method of determining the causes of the wagons being stopped and the method of finding the distance between them. The authors have developed a formula for determining the total number of operations from the train station to the specified stations, as well as the scheme of algorithm calculation of railway carriages.
Key words: technical station, cargo hub, through branches, shunting operations, technical and commercial inspection, technological operations, delivery of goods
СОВЕРШЕНСТВОВАНИЕ ТЕХНОЛОГИИ ОБСЛУЖИВАНИЯ КЛИЕНТОВ В ЖЕЛЕЗНОДОРОЖНОМ ТРАНСПОРТЕ
Аннотация: В данной статье обсуждается взаимосвязь между движением поездов от железнодорожной станции до станций назначения, а также метод определения причин остановки вагонов и определения расстояния между ними. Авторами разработана формула для определения общего количества операций от железнодорожной станции до указанной станций, а также схема алгоритма расчета необходимого количества вагонов.
Ключевые слова: техническая станция, грузовой узел, через филиалы, маневровые работы, технико-коммерческий осмотр, технологические операции, доставка грузов
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